Thank you for shopping with neat&bare. This policy explains how and when your order will ship.

Order processing

Orders are processed after payment is confirmed. Processing times may vary by item, and some items may take longer to prepare. Any applicable timing will be shown at checkout or communicated by email.

Shipping destinations

Available shipping destinations are shown at checkout.

Shipping methods, carriers and costs

Some items ship directly from our fulfillment (drop-ship) partner using that partner’s carrier. For items shipped from neat&bare’s own inventory, you can choose USPS or UPS at checkout. Shipping costs are shown at checkout before you place your order.

Delivery times

Delivery times depend on the carrier and destination. Any delivery times shown are estimates and not guaranteed.

Order tracking

Once your order ships, you will receive a confirmation email with tracking information when available.

International orders, duties and taxes

International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.

Lost, damaged or delayed packages

If your package arrives damaged or does not arrive, contact us promptly at dax.james@neatandbare.com and we will help resolve it.

Incorrect addresses

Please double-check your shipping address before placing your order. Contact us as soon as possible if you notice an error.

Questions

Contact us at dax.james@neatandbare.com. We usually reply within 1-2 business days.

Processing & Delivery Times

Print-on-demand items are made to order and usually ship in 2-5 business days. US delivery typically takes 3-5 business days after shipping. In-stock items ship within 1-2 business days. You’ll get tracking by email once your order ships.